Membership Policies

Please review the terms and conditions below. Understand that your membership may be terminated at any time for failure to comply with these terms.
 

Membership Terms and Conditions:
  • Proper and valid member identification is required to gain access to any of the recreation facilities.

  • Monthly memberships are billed automatically on or around the 1st of the month for the upcoming month.

  • Replacement membership IDs may be purchased from the Membership Office for $20.

  • If memberships lapse for over one calendar year from the expiration or cancellation date, you will be subjected to the current registration fee when rejoining.

  • Annual Memberships may be suspended for a maximum of three months and a minimum of one month for the following reasons: injury/illness (must provide medical documents), faculty/staff leave of absence (must provide proof of leave), military activation (must provide proof), and working out of town (must provide proof). Membership Suspension Agreement form must be provided at the time of suspension.

  • Parking permits are required in all lots Monday through Friday 8:00 a.m. – 4:00 p.m.

  • Children under the age of 16 must be accompanied by a member 18 years or older at all times.

  • Children under the age of 16 may NOT reserve court space, check out equipment, locks, or towels.

  • Children under the age of 16 must be able to swim one full length of the pool (25 yards) without assistance or must be accompanied by an adult member in the water at all times.

  • Children under the age of 16 are NOT permitted on any cardiovascular machines (i.e., exercise bikes, treadmills, stair machines, or rowing machines).

  • The Norris Aquatics Center hours vary throughout the year. Please review our quarterly schedule and pool closings for the most up-to-date information. 

  • Once a child member reaches the age of 23, even if they still reside in the parental household, he or she must establish their own household account with an adult membership.

Membership Cancellation Policy
  • When requesting a cancellation or refund, please complete the cancellation/refund request form and mail/email or bring the original form to the Membership Office.

  • Cancellation/refund request must be in writing.

  • A full refund of all membership fees minus the $100 registration fee may be issued if requested within 10 days of the original purchase.

  • Monthly memberships will NOT be granted refunds unless refund requests are made within 10 days of the original purchase.

  • The Membership Office must receive monthly cancellation requests on or before the 15th day of the month prior to avoid being billed for the upcoming month.

  • Refunds are granted for current annual memberships only.

  • No refunds shall be granted for requests made after a membership has expired.

  • Annual membership prorated refunds are assessed a service charge between 15% and 85% depending on the date of cancellation. Annual memberships will NOT be granted refunds after eight months of membership.

  • Patrons may be subject to a $25 processing fee when canceling memberships.

  • Refunds will be issued by the same method as the original payment.

  • Any cash payment will be refunded by check from the University.
 

*Membership terms and conditions are subject to change without notice.*